Here Are Some Frequently Asked Questions…

How long will my order take?
As all of our canvases are made to order we have very flexible lead times. We will advise you of the delivery time on placing your order. We aim to make and despatch all orders within five working days depending on workshop availability. If your order is very large we will contact you to let you know if it will take longer. Please let us know if your order is urgent and we will do what we can do get your canvases to you on time.
Do you only offer two canvas types?
No, we carry a stock of commonly used artist’s grade canvas weights which come ready primed with a universal primer for painting with acrylics or oils. Again, as we offer a bespoke service if you require a more specialist canvas please don’t hesitate to get in touch to discuss your requirements.
What’s the largest canvas you can make?
We can produce canvases from 12” x 12″ up to 72″x157″!
What tolerances can you work to?
We can be accurate to the nearest inch, centimeter or even millimeter, so please contact us if you have a very specific size (We can even take into account the canvas thickness and corner fold bulking!).
Do you charge for delivery?
Yes, we do charge for delivery, the price depends on the size of your order. However we don’t aim to make a profit on this service and all of our canvases are fully insured and shipped using a trackable next day service.
Can I return my canvas?
If you are not 100% happy with your purchase you can return your order and receive a full refund within five working days of delivery. The canvas will need to be sent back to us in it’s original packaging and be in it’s original condition. If a canvas is faulty we will send out a replacement or offer a refund, in all other circumstances you will be responsible for the cost of the return shipping.
Do you ship internationally?
We currently only offer domestic UK shipping through our website, but please contact us if you are looking to purchase canvases from outside the UK and will be be able to provide you with a shipping quote.
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